Cropital Enterprises Corporation (“Cropital”) collects personal data in order to:
We collect your personal data through several channels:
You provide us your name and email address when we you sign up for an account on our Platform.
You also provide us additional information as you avail of our services through the platform, including your legal name and related documentary information when you verify your account, and your bank account number when you request a withdrawal of funds.
Your usage of the Platform also implies the transmission of your IP address to our systems, as well as the automated collection of potentially-personal data by our partners/service providers (see the section on Affiliates and service providers).
When you contact us through any of our official support channels, you provide us your contact information as well as any information that are pertinent to your particular concern.
Cropital may receive your personal data through affiliates and service providers to whom you also give your consent to share personal data with us, according to their respective privacy agreements.
This data collection may be initiated by you, for example when you open an account with Cropital-affiliated companies, or may be automated, in the form of web browser cookies, such as when you visit our site, which employs a web traffic monitoring tool.
See the section Who we share your data with for the list of these affiliates and service providers.
We retain your personal data for as long as you maintain an account with us. Your data is deleted when your account is closed, whether upon your request or upon Cropital's initiative (dependent on applicable account dormancy rules).
Personal data may be retained, as provided for by the Data Privacy Act (Republic Act 10173 ), to comply with anti-money laundering regulations and similar legal requirements.
Non-personal data attached to your account which are generated in the course of your relationship with Cropital, such as, for example, anonymous information on transactions and anonymized traffic data, may be retained by Cropital beyond your account's closure.
Cropital strives to maintain appropriate levels of organizational, physical, and technical measures to protect your personal data. These measures include, but are not limited to, securing our information technology platforms by keeping our software fully patched against vulnerabilities, employing recommended levels of encryption, and restricting access to our systems to only qualified and authorized personnel.
Some of these entities also directly collect your data through the integration of their systems with our platforms. By using the relevant components of our services, you also agree to their respective privacy policies.
|Name||Data Categories||Purpose of Processing|
|Amazon Web Services||All user data and content||Hosting of Cropital's technology platforms for the provision of core services.|
|Automattic||IP address, WordPress.com account information||Traffic monitoring and content publishing services through Automattic's Jetpack service.|
|Dragonpay||Name, email address, and limited banking information||Provision of payment services; Dragonpay receives the required information for identification of the customers; Cropital receives limited banking information (e.g. which bank or payment channel a user utilizes).|
|Profile name, email address, browser cookies||Social media-based single sign-on (a.k.a. Facebook Login) and engagement tracking.|
|Some user data and content, IP address, browser cookies||Cropital utilizes several Google services, including reCAPTCHA, Analytics, and Workspace (Gmail, Drive, Docs, Sheets, Slides) for system security, to monitor and analyze user engagement, and to provide our core services (e.g. through the use of Google's office software).|
|hCaptcha||IP address and related technical data||Security against abusive uses of our systems.|
|HubSpot||Name, email address, other contact information, relevant user content, user activity||User communications and support.|
|Telerivet/Yondu||Name and contact number||Direct marketing.|
|TripleA||Name, transaction reference number (bitcoin address), IP address, country of location, email address, proof of identity||Provision of payment services; TripleA receives email address from Cropital; TripleA collects varying amounts of personal data dependent on transaction thresholds.|
As provided for by the Data Privacy Act , you have several rights as a data subject, including the right to be informed about whether any personal data pertaining to you is in our possession, and the rights to access or rectify your data, to object to its processing, or to order its erasure.
For any inquiries or requests, refer to the procedure and contact details documented in our Help Center . For account and data deletion requests specifically, see the support article “How do I delete my Cropital account?” .